Why NLP is a must for your chatbot Chatbots are ideal for customers who need fast answers to FAQs and businesses that want to provide customers with information. They save businesses the time, resources, and investment required to manage large-scale customer service teams. Using artificial intelligence, these computers process both spoken and written language. B2B…

AI Hotel Chatbots: Use Cases & Success Stories for Booking People are more willing to pay higher prices or stay longer when treated with respect and dignity. That little extra “oomph” of support and personalized care goes a long way to cultivating a memorable experience shared online and off. However, the most important is ensuring…

eCommerce Chatbots: The Complete Guide 2023 You can use these chatbots to offer better customer support, recover abandoned carts, request customer feedback, and much more. The always-on nature of ecommerce chatbots is key to their effectiveness. Without one, retailers would miss the opportunity to interact with some users. This is a missed opportunity to create…